Impact

Relationships Hold the Key to Success

Knowledge

By bringing together premiere carrier products, innovative brokers and consultants, and service-minded ERP vendors, Benefit Harbor AI Solutions creates a powerful ecosystem designed to help employers maximize their ERP investment.

Technology

Technology moves fast, but benefits move faster. Benefit Harbor AI Solutions incorporates leading edge technologies enhancing operational efficiencies and ensure data integrity throughout the benefits supply chain.

Service

Benefits can be deeply personal, sometimes employees simply need to have a conversation with a knowledgeable and empathetic ear. Benefit Harbor AI Solutions has a powerful approach to address this need by combining cutting-edge natural language AI technology with the support of seasoned, fully licensed employee support professionals. Benefit Harbor AI Solutions can also augment HR staff with experienced, industry-respected benefit teams by utilizing their deep expertise in benefits administration and data management to help navigate the complexities of benefits administration more effectively.

Case Study: Intuitive, Interactive Enrollment

Challenge

Online self-service benefits enrollment delivers the convenience and consumer-centric experience at work that today’s employees demand — along with the administrative efficiency and speed employers need. It’s crucial that all of your data be managed safely and securely, and all data migration be seamless and accurate.

Solution

Benefit Harbor supports the full breadth of employee benefits enrollment. Benefit Harbor’s benefits enrollment and eligibility services are built to support:

New-hire, annual, and ongoing enrollment, throughout the employee life cycle
Core health and welfare benefits enrollment and administration
Enrollment for account-based plans: FSAs, HRAs, and HSAs
Enrollment and participation in voluntary worksite plans, including universal life, critical illness, accident, and many others

Results

15-20 minutes enrollment processing time, down from a full day

70% average cost savings on new hire enrollment

23% increase in enrollment participation

Jennifer Daniel, Aflac Broker Channel

Benefit Harbor is one of our Premier Technology Partners for many reasons. Their platform can accurately handle complexities, which in our business is very important. Our mutual clients truly appreciate the best in class service and support they receive. We value their insights, ideas and willingness to create win-win situations.

Jennifer Daniel VP Premier Technology Partnerships, Aflac

Richard Johnson

We have a great long standing partnership with Benefit Harbor. They’ve provided substantial administration services for Aetna across our Specialty Voluntary portfolio of products. We believe that when the Aetna Voluntary suite is combined with a robust administration and support model such as Benefit Harbor’s we can create efficiencies for the customer, broker and end user.

John Johnson National Distribution Head of Dental, Vision Voluntary at Aetna

Richard Johnson

I have had the opportunity to partner with Benefit Harbor on benefit administration solutions for a number of my most complex large market clients. Benefit Harbor has continually set themselves apart from other vendors in their ability to meet client needs; provide flexible, customized solutions; leverage the appropriate subject matter experts to drive superior results; and gain the confidence of the client.

Lara Jones, Health and Benefits Assistant Vice President

Richard Johnson

Benefit Harbors adaptability, creativity and flexible platform makes them a perfect solution for our Anthem National Account customers who gravitate towards innovative market offerings that specifically meet their needs. With Anthem FlexHour Plans being designed for contingent, part time and variable hour workforces, Benefit Harbors capabilities continue to be unmatched in the industry, a key reason we chose them as our preferred partner.

G. Mark McCarthy Anthem FlexHour Plans, Executive Lead

Impact

Relationships Hold the Key to Success

Knowledge

Technology

Service

Case Study: Intuitive, Interactive Enrollment

Jennifer Daniel, Aflac Broker Channel

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